Terms of Service

Last updated: July 2026

Welcome to thepokehouse. By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

1. About Us

thepokehouse
16 Murrayfield Gardens
Edinburgh EH12 6DF
United Kingdom
Phone: +447771727558

2. Acceptance of Terms

By using our website and/or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use our website or place an order.

3. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and prices are subject to change at any time without notice.

4. Pricing & Payment

All prices are listed in GBP (£) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to refuse or cancel any order if a pricing error has occurred. Payment must be made in full at the time of purchase.

5. Shipping

Orders are processed within 2 business days and delivered within 3–5 business days. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

We accept returns within 14 days of delivery. Refunds are processed within 7 days of receiving the returned item. For full details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of thepokehouse and may not be reproduced, distributed, or used without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, thepokehouse shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.